SEW delivers unmatched maintenance support

As end-of-year shutdown periods approach, and scheduled maintenance and repairs are carried out, it is important that Australia’s mines and industrial facilities have access to premium levels of motor and drive service and support — especially those in remote areas of the country.

With an Australia-wide network of technical support, assembly and service facilities staffed by teams of engineers and technical experts, SEW-Eurodrive is leading the way.

“It’s the company’s extensive support infrastructure that allows the motor and drives expert to deliver such high levels of service, says SEW-Eurodrive Mechanical Service Team Leader, Frank Fedele.

“Australia’s industrial and mining motor and gear-unit users are able to send repair and maintenance jobs to SEW’s strategically located service and assembly facilities in Brisbane, Sydney, Melbourne, Adelaide and Perth,” he says.

“We provide the fastest turnaround possible to ensure end-users can get back into production as quickly as possible, after scheduled maintenance or emergency breakdowns.”

By assembling locally, stocking a comprehensive range of spare-parts and providing 24-hour around-the-clock technical support, SEW-Eurodrive has gained a reputation as Australia’s most dependable drive solutions provider.

“SEW’s ability to supply total project lifecycle support throughout Australia sets us apart,” says Fedele.

Importantly, SEW-Eurodrive recently expanded its Perth sales and service centre. The new facility is four times the size of the company’s previous premises and has been purposedesigned to accommodate the assembly and repair of larger-sized complete
drive packages.

“This is the largest drive-systems assembly and repair facility in the Perth area, and features capacity to hold over $1 million of stock,” says Fedele.

Industry can also access a wide range of technical literature and product information via SEW-Eurodrive’s DriveGate online portal.

Here, parts lists, CAD drawings and installation and operating manuals, along with online support, can all be accessed to aid product selection, installation, maintenance and commissioning.

And SEW-Eurodrive also offers motor and drive technology training courses via the company’s new DriveAcademy training program.

SEW-Eurodrive Pty Ltd
Ph: 03 9933 1000