Cincom Eloquence 2.1 Debuts at Claims Processing 2009


Makes customer communications management easier with improved interactive and batch document automation

SYDNEY, Australia ¯ July 21, 2009 ¯ Cincom Systems, with over 25 years of experience in the document solutions industry, announces the latest release of its document automation for customer communications management software, Cincom Eloquence® ( at Claims Processing 2009 in Citigate Central, Sydney 29 – 30 July 22009. The event shows ways to control costs, maximising efficiency and driving customer experience in claims management.

Cincom Systems will be demonstrating a card game analogy showing how buyer can increase bottom line and reduce the risks by adopting a proven set of criteria for selecting a software vendor.

“Our proven evaluation framework helps the team ask the right questions and ultimately make an informed and knowledgeable choice.” said Greg Mills, Cincom Systems of Australia, Regional Director.

Over 100 improvements to Eloquence’s interactive and batch automation capabilities make for easier personalized document communications.

Interactive Enhanced
With Eloquence, users can further customize content through insertion and placement of any PDF, JPG or TIFF image; marketing message; barcode and optical mark recognition (OMR) mark within a document right at the point of need (e.g., adding a crash report to an auto claims letter).

Enhanced Batch Automation
Eloquence’s extended batch administration provides comprehensive tools to profile, schedule, monitor, test and fully manage high-volume document generation. Administrators can create and archive batch profiles in an easy-to-use and easy-to-organize screen.

To access a full list of Eloquence enhancements, visit

This release of Cincom Eloquence is now generally available.

About Cincom Systems
Cincom Systems of Australia is a wholly owned subsidiary of US-based Cincom Systems. For 40 years, Cincom's problem-solving software, services and people have helped thousands of companies all over the world grow and manage their businesses. The Australian subsidiary, established in 1975, services both Australia and New Zealand.

For more information about Cincom's products and services, contact Cincom Systems of Australia at 02-8875 1400, send an e-mail to or visit the company's website at