Nilfisk, a global leader in professional cleaning equipment, prides itself on its internal training program.
Having a highly trained expert team is a major benefit to its large client base.
With its head office in Denmark, Nilfisk Australia is dedicated to delivering professional cleaning equipment that meets and exceeds the expectations of its customers.
Andrew Carrick, Nilfisk’s senior group product manager for high-pressure cleaners, visited Australia recently for a series of product training sessions with the local sales team.
Carrick, an expert in high pressure cleaning technology, is based at the small town of Hadsund, Denmark – Nilfisk’s main centre for Research and Development.
During his visit he spent three days at Nilfisk Australia’s headquarters at Blacktown in western Sydney showcasing the company’s latest high pressure cleaning products to key sales representatives.
“It is very important for them to understand how the technology works and how it differs from our competitors,” Carrick said.
Eight members of the Nilfisk sales team from various states as well as two members of the technical team were treated to in-depth presentations during a three-day period.
The training included a team building exercise at a Sydney cooking school, where team members were given an opportunity to display their culinary skills.
Carrick travels about “six weeks out of every seven” briefing Nilfisk staff members across the globe.
He aims to visit Australia at least once a year as part of the company’s Asia-Pacific training program that covers Japan, Korea, China, Singapore, Thailand, Philippines and Indonesia.
Nilfisk sales representatives derive immense benefit from Carrick’s presentations, gaining an in-depth knowledge of each product.
“They get tips on how to give professional demonstrations to clients and how to ‘show’ machines, Carrick said. “They also get valuable tips on how our machines compare with our competitors – our main points of difference.”
As well as focusing on the product, Carrick also demonstrates different cleaning methods designed to optimize clients’ cleaning processes, to improve efficiency and reduce costs.
Carrick’s visit coincided with the launch of Nilfisk’s new range of petrol driven cold water electrical mobile pressure washers – the Poseidon 5,6,&7 range.
The Poseidon range is ideal for applications where there is no power source.
This includes construction, agricultural and rental applications – in fact anywhere where there is a significant amount of dirt that needs clearing.
Carrick says the new models are robust and highly maneuverable to tackle harsh environments.
Nilfisk markets its high pressure cleaners through the well-known Gerni brand – a division of the Nilfisk-Advance group.
Nilfisk-Advance Pty Ltd
Ph: 1300 556 710