none
none

SMARTPHONE APP BRINGS PNEUMATIC COMPONENTS TO HAND

20-03-2017
by 
in 

A novel smartphone app promises to simplify access to a wide range of pneumatic components, providing maintenance engineers with a quick and easy way to source replacement parts to keep machines moving.

The free-of-charge IMI Norgren Express App incorporates a novel ordering system that provides smartphone access to a catalogue of more than 100,000 part numbers. It also helps users to find pneumatic parts that are functionally equivalent to those from competing brands.

Exploiting the power of the smartphone, the app uses location information to locate the nearest distributor with the product in stock, making it practical to arrange same-day pick-up or next-day delivery. Users can scan the product QR code for real-time information regarding availability, price and technical data.

If the required product does not appear in the database, the user can photograph the product and send it to the technical team, which will identify the product and the nearest stockist and provide the user with a response within 30 minutes.

According to Andy Evans, ANZ Managing Director: “The IMI Norgren Express App is the latest initiative underpinning our desire to provide our customers with marvellous service at every stage. The app is particularly advanced for the industry, and another great way we provide an added-value service to our customers, helping them access the parts they require with minimal disruption to their day-to-day operations.”

IMI Australia
1800 667 473
www.imi-precision.com

Related news & editorials

  1. 15.02.2018
    15.02.2018
    by      In
    Nuance Communications has announced that Jetstar has extended the deployment of web virtual assistant “Jess” to Facebook Messenger, in order to improve response times and engage with customers online. 
    Powered by AI-driven virtual assistant, Nuance Nina, Jess is now capable of providing real-time... Read More
  2. ix Industrial from Hirose
    14.02.2018
    14.02.2018
    by      In
    New interconnection technology developed by Hirose has led to the release of the ix Industrial range of Ethernet interfaces available from RS Components. The robust miniature interfaces offer reliability and performance advantages over traditional RJ45 connections in applications such as machinery... Read More
  3. 13.02.2018
    13.02.2018
    by      In
    Nordson EFD reckons its new RV Series 4-axis automated dispensing system provides best-in-class fluid placement accuracy and control at any angle along the 360° rotational plane.
    The vision-guided dispensing robot uses fiducial marks to automatically offset the dispense program and compensate for... Read More
  4. Etherline Access
    13.02.2018
    13.02.2018
    by      In
    The newly released Etherline Access range of Ethernet switches from Lapp Group is available now from Treotham Automation. The range comprises four models, each optimised for the demands of industrial networks, with cutting-edge diagnostic and redundancy features. This includes an ultra-fast... Read More