The 2019 Australian Auto Aftermarket Expo, to be held concurrently with the 2019 Collision Repair Expo from 4th to 6th April at the Melbourne Convention and Exhibition Centre, will feature a detailed free seminar series for automotive service and repair providers throughout the three-day event.
Anti-competitive practices are misleading consumers into thinking that they don’t have a choice for service and repair, and each new model requires another investment in new tools and equipment. Are these factors going to choke the industry’s future? Will the customer base shrink with capped price service deals and fears of voiding the warranty? Will the capital outlay for every new tool become unsustainable?
Two stand-out seminars will show how the industry is responding to both of these threats and how individuals providers can play a vital role.
On Friday, April 5th at 2pm, Lesley Yates and Darren Todd will present a seminar on Vehicle Data and Service Information: Access & Equity in the Aftermarket.
Yates is the Manager of Government Relations and Advocacy for the Australian Automotive Aftermarket Association and has worked tirelessly on all sides of the political spectrum to ensure that Australian consumers gain the right to have their choice of repairer. She brings more than two decades of experience in advocating government policy, public policy and government relations to the Expo.
Todd is a senior technical trainer with Bosch, with vast international experience. Bosch is world-renowned in electrified, automated and connected mobility, investing billions of Euros in research and development projects globally, and undertaking significant engineering development in dedicated local centers of excellence. It was recently granted the first automated driving system permit for on-road testing of autonomous vehicles in Australia.
The central focus of this seminar is on data being the lifeblood of the modern automotive aftermarket, discussing some of the more exciting developments in this area.
Yates will also host a discussion about the AAAA’s Choice of Repairer advocacy campaign and the latest developments towards the establishment of a mandatory code for the sharing of dealer-level service and repair information. She will answer important questions about what this OEM information is and how and when it will be shared with independent workshops. Todd will follow this presentation with a practical demonstration of data in action, using pass-through technology to explore how technicians can take advantage of OEM service information and systems in their workshops.
At 4pm on the same day, Nikki Gerling, Bosch Australia’s Automotive Aftermarket General Manager, will present a seminar on Vehicles and Technology: Tomorrow’s World Today. She will cut through the jargon and paint a real picture of the key trends that are already reshaping the industry, as it moves toward a future that is electrified, automated and connected. The focus of the presentation is the fact that technology is changing faster than ever before and the global automotive industry is undergoing its most profound transformation since the invention of the car itself. This important seminar seeks to ensure service and repair providers understand the extent and shape of the changes that lie ahead for the industry.