For many companies investment in automation can still be a leap in the dark, they simply don’t have the expertise.
And that’s where proper after sales support comes in.
Robotic automation offers a comprehensive value added support program designed to ensure peak robot performance and maximise return on investment.
From initial to ongoing training, preventative maintenance, optimisation and upgrades, the company supports each installation from the cradle to the grave.
In fact over the last 30 years, RA has installed and supported more than 3000 systems throughout Australia and New Zealand.
And that includes looking after a 24-year old robotic system that’s palletised more than 8 million pallets to date, and still working a 128-hour week.
Regular scheduled preventative maintenance from factory trained technicians, coupled with stockholding of spare parts, is crucial to maximise uptime and productivity.
This is backed up by a 24-hour service tech support package.
Service agreements can be tailored to specific requirements of each installation providing the optimal balance between productivity, performance and value for money.
You can find out more about it from robotic Automation on 1300 552 333 or visit www.ragroup.com.au