none
none

Guide to help prevent workplace violence

23-06-2014
by 
in 

SafeWork SA has developed a guide to help employers and workers prevent violence at work.

The guide, Preventing and Responding to Work-Related Violence has been developed by SafeWork SA and workplace safety authorities from around Australia.

Work-related violence – where a person is abused, threatened or assaulted while at work, includes both physical and psychosocial behaviour that affects the workers ability to safely perform their job and it has a significant economic and social cost.

The guide provides information on two types of work-related violence:

1. External violence – perpetrated by someone from outside the workplace and usually involving people working alone or in isolation. Public transport workers, security

personnel and workers within the retail, hospitality and cash-handling industries are

the most vulnerable.

2. Service-related violence – where workers are providing a service to clients,

customers, patients or people within the justice system. This most commonly affects

workers in healthcare, aged care, disability services, youth services, education and

law enforcement.

During 2011-12, 203 workers were assaulted, 246 reported harassment or workplace

bullying, and 98 were exposed to workplace or occupational violence with more than 4,000 incidents recorded in South Australian hospitals where nursing staff required security assistance because their safety was compromised.

Statistics also show that each year more than 70 percent of all armed robberies occur in retail outlets, with service stations accounting for a quarter of these. There is also a high

percentage of abuse by customers within the retail sector which is often tolerated due to

the “customer is always right” philosophy.

The Preventing and Responding to Work-Related Violence guide can be downloaded at: safework.sa.gov.au.

Related news & editorials

  1. 15.02.2018
    15.02.2018
    by      In
    Australia's deserts will soon hold hundreds of radio dishes, forming part of a global radio telescope designed to listen for signals from the start of the universe: The Square Kilometre Array (SKA). 
    When completed, the ambitious project will be the world's single largest piece of astronomical... Read More
  2. Newcastle solar farm
    15.02.2018
    15.02.2018
    by      In
    Newcastle City Council has signed a contract for the design, construction, operation and maintenance of a 5MW solar photovoltaic project as part of its plan to cut its emissions by 30% by 2020.
    The contract has been awarded to a joint venture between Carnegie Clean Energy subsidiary Energy Made... Read More
  3. 15.02.2018
    15.02.2018
    by      In
    Tomcar Australia, subject of a round of 2017 articles that labeled it as "Australia's last automotive manufacturer", has gone into voluntary administration. 
    Citing hostile investors and increasing costs of business, admistrators confirmed the turnover for Tomcar in the 2016-17 financial year was $... Read More
  4. 15.02.2018
    15.02.2018
    by      In
    An innovation hub to help Australian companies make the shift from traditional manufacturing to more advanced, value-added products has opened in Adelaide.
    The concept was first floated in 2016, and since then development has been ongoing, transforming a former car manufacturing plant into a hub... Read More