none

Guide to help prevent workplace violence

23-06-2014
by 
in 

SafeWork SA has developed a guide to help employers and workers prevent violence at work.

The guide, Preventing and Responding to Work-Related Violence has been developed by SafeWork SA and workplace safety authorities from around Australia.

Work-related violence – where a person is abused, threatened or assaulted while at work, includes both physical and psychosocial behaviour that affects the workers ability to safely perform their job and it has a significant economic and social cost.

The guide provides information on two types of work-related violence:

1. External violence – perpetrated by someone from outside the workplace and usually involving people working alone or in isolation. Public transport workers, security

personnel and workers within the retail, hospitality and cash-handling industries are

the most vulnerable.

2. Service-related violence – where workers are providing a service to clients,

customers, patients or people within the justice system. This most commonly affects

workers in healthcare, aged care, disability services, youth services, education and

law enforcement.

During 2011-12, 203 workers were assaulted, 246 reported harassment or workplace

bullying, and 98 were exposed to workplace or occupational violence with more than 4,000 incidents recorded in South Australian hospitals where nursing staff required security assistance because their safety was compromised.

Statistics also show that each year more than 70 percent of all armed robberies occur in retail outlets, with service stations accounting for a quarter of these. There is also a high

percentage of abuse by customers within the retail sector which is often tolerated due to

the “customer is always right” philosophy.

The Preventing and Responding to Work-Related Violence guide can be downloaded at: safework.sa.gov.au.

Related news & editorials

  1. 16.07.2018
    16.07.2018
    by      In
    NSW-based Ranger Lifting is set to mark 20 years in business at a brand new facility in Prestons, outside Sydney on Saturday 22nd September 2018.
    The lifting and rigging equipment supplier, which also recently opened a site in Melbourne, will combine the grand opening of its new headquarters, 40km... Read More
  2. 16.07.2018
    16.07.2018
    by      In
    The Australian Made Campaign has revealed the lengths to which some makers of counterfeit goods will go to falsely claim Australian manufacture for their goods, with false claims, a bogus logo and a tortuous import/export route all parts of a recent episode.
    Last month, the campaign’s offices were... Read More
  3. 05.07.2018
    05.07.2018
    by      In
    Technology developed at CSIRO has led to the release of a novel copper ore sorting analyser that promises to dramatically reduce energy and water use by copper miners. The novel analyser is being brought to market through NextOre, a new company created by RFC Ambrian, Advisian Digital and CSIRO.... Read More
  4. 05.07.2018
    05.07.2018
    by      In
    Following its successful export and installation of 12 of its flagship high-power chargers for electric vehicles in Germany as part of the Ionity network, Ionity has now chosen Brisbane company Tritium as its technology partner for the construction of a further 100 high-power charging sites across... Read More