Mitchell Harper, co-founder of Bigcommerce, today announced the launch of team communication platform PeopleSpark, which helps improve communication, trust and transparency between managers and their teams. The product is based on Harper’s own experience scaling his previous company to 500 employees and 100,000 customers in just five years.
“At my last company we sent out quarterly ‘mojo’ surveys to know how everyone was feeling and to get their feedback on what was going well and what wasn’t,” said Mitchell Harper, founder and CEO, PeopleSpark. “The feedback was great, but we had to hack together lots of different tools and we only surveyed once a quarter.”
“I wanted to take those same concepts and build them into a product that any company could use to improve their culture and communication. I also wanted to shorten the feedback loop to give managers weekly insights from their team instead of quarterly, which is too slow — especially if you’re growing quickly.”
PeopleSpark solves three pain points for teams of any size, specifically:
· Retention — The #1 reason employees leave their job is that they feel they’re not being heard by their boss. PeopleSpark creates a private, weekly feedback loop between managers and each individual person on their team.
· Culture — Managers can get ahead of problems before they arise, helping them maintain the unique culture within their team, while taking action on issues in hours, not weeks.
· Speed — Annual and quarterly surveys provide helpful feedback but are too slow and too cumbersome to administer. PeopleSpark gives managers insightful feedback from their teams every week, whether they’re in the same office or in different countries.
“We’re really looking to replace the quarterly and annual performance review process most companies put up with. They’re too slow, no one really likes doing them and by the time you act on the feedback you’ve received, it’s too late. Our mission is to make one million people quantifiably happier at work, and we feel we’ve got a good shot at doing that,” said Harper.
PeopleSpark is available as a 14-day free trial with pricing starting from $49 per month for a team of up to 10 people. You can sign up at PeopleSpark.com to try it out.